ETX Capital is a leading financial services firm based in London, England. ETX Capital is used as the trading name of another London-based company, Monecor (London) Limited. Monecor London is a licensed financial services firm, authorized and regulated under the Financial Conduct Authority, a financial firm regulating body in the United Kingdom, whose main aim is to preserve the integrity of the UK financial markets. ETX Capital/Monecor London Limited has been a member of the London Stock Exchange since 1965. In 2002, Monecor established their retail derivatives company called Tradindex. In a joint venture with JRJ Group (United Kingdom) and BXR Group (The Netherlands) in 2007, Tradindex was re-launched as ETX Capital. On April 14, 2008, the London Stock Exchange made a public announcement in behalf of Monecor Limited. They announced that the firm will no longer operate under that name, but from thenceforth be trading under the name ETX Capital. ETX is derived from the three major services that the company offers: E for Electronic Trading, T for Telephone Trading, and X for Execution Services.
Being a private company, ETX Capital/Monecor Limited have two main controlling shareholders: The JRJ Group and the BXR Group. The JRJ Group is an equity investment firm which provides capital, strategic guidance and operational capability to its client companies. The BXR Group is an international private investment group, boasting of excellent investment performance in its 15 year existence. Their investment success are scattered across various industries.
John Wilson, ETX Capital’s Executive Chairman says that they are focused on delivering excellent customer service and product innovation through a strong and highly-skilled team, technology focus, and superior risk management initiatives.
With its continued success, ETX Capital established offices in key international markets. From 2010 to the time of this review, they have made their presence known in such countries as France, South Africa, Portugal, Greece, Spain, Italy, Denmark, Romania, and China.
Today it offers trading in some 6,000 instruments across 20 national and international markets and operates with 150 staff based in the UK as well as having offices in a number of international locations.
This award-winning company has won several awards, including the UK Forex Awards Best Forex Trading Tools and Software 2013 and Money AM Best Online Charts 2012. Customers of ETX Capital benefit from ground-breaking and award-winning features such as one-click trading and Trade-through Charts. Customers are able to trade directly from the charts, thereby maximizing the information stored within. The charts are customizable and allow users to choose graph styles, use drawing tools to illustrate equations and formulas, and save these tools for later use.
These technological breakthroughs – which are mentioned in most ETX Capital reviews – are made possible by the fact that ETX purchased Ariel Communications in 2014. It is one of the few trading companies with an in-house technology provider.
ETX Capital made this unprecedented move in their desire to deliver the best technological solutions to their customers. Ariel offers their multi-asset trading platform into the mix. This perfectly complements the businesses that ETX Global is involved with, which are global spread betting, leveraged forex and CFD trading.
ETX Capital offers highly specialized accounts for various types of clients. The company is quite aware that account types should be distinct based on one’s needs and objectives. They also have recognition that there are both veteran and beginner clients. This is the reason why their various accounts are especially designed to accommodate different skill levels.
An ideal account for clients that prefer rapid spread betting is what is called the Binary account. Clients sign up for this account when they want minimum risk over a short-term contract.
The Trader account opens up any type of market.
On the other hand, the TraderPro account, while having the same features as the Trader account, is recommended for seasoned traders. TraderPro has complex tools, charts and indicators that offer an enriched, highly-interactive trading experience. The MT4 account is meant for clients that need to trade over an interface that is more technical. This account is designed for automation trading.
ETX Capital also serves high net worth and corporate clients, which is a unique aspect of this company.
ETX Capital offers high-caliber services for premium clients. Under the premium clients’ account, one can expect leveled-up service and benefits. The qualification for the premium client account is a minimum deposit of 30,000 Sterling Pounds. If clients’ accounts reach that amount, then they are automatically qualified into the elite and exclusive circle. As premium clients, there are certain perks that will be enjoyed by them alone. These include a dedicated account relationship manager that will cater to every need, commission and spread rebates, and third party technical analysis reports.
When a prospective account holder applies for an ETX Capital account, they will be receiving certain incentives; in fact they claim that clients will receive up to 3,700 pounds in bonuses, which accounts for up to 40% of the minimum deposit requirement. Just by signing in to their website will guarantee a 20 pound free bonus if the person who signs up decides to invest. If a new trader deposits his or her first 100 pounds, they will be receiving 100 pounds free bonus. This numbers are relevant to the time this ETX Capital review was written – they are all subject to terms and conditions, of course.
Aside from cash bonuses, applying for an ETX Capital account is an incentive in itself because they have impeccable, personalized service and customer support. For the clients’ convenience, they also provide automated orders, one of their best features. Clients can utilize automated orders such as Guaranteed Stops, Good for Day, Good Till Cancelled, Stops and Limits, and many more.
Another incentive which is very unique to ETX Capital is their offer of trading with their company instead of a stockbroker. When a trader trades a portfolio with a traditional stockbroker, they need to invest the entire value. Trading with ETX Capital on the other hand only requires them to trade 10% of the actual worth. This leaves the client extra funds to invest their money elsewhere.
Payment & currencies
At the time of this review ETX Capital accepts deposits from three via three methods: Wire Bank Transfer, Online Bank Transfer, and Major Credit cards except for American Express. The advantage of credit cards are of course, money is credited immediately. ETX Capital accepts up to 18 major world currencies via bank and online transfer, including the Sterling Pound, Euro, US Dollar, Singapore Dollar, Australian Dollar, Japanese Yen, South African Rand, Norwegian Krone and the Canadian Dollar. It only accepts nine currencies for credit card deposits. ETX Capital does not accept money transfers or traveler’s checks. They require no processing fees for deposits.
ETX Capital allows up to 5 free withdrawals when withdrawing over 100 pounds each time. However, if a client withdraws more than five times during the calendar month they will incur a 10 pound charge for each withdrawal.
ETX Capital also charges dormant accounts for clients who have not traded for 120 consecutive trading days. These inactivity charges vary per currency, and they will be deducted from the dormant account monthly until such time that the client recommences trading, the balance reaches zero, or the account is closed by the client or ETX Capital.
There are very secure procedures involved to keep clients’ money secure at ETX Capital, including daily security checks. Funds of clients are separate from the company money.
Platform & assets
ETX Capital has custom-made platforms, giving the customer a unique trading experience that truly responds to their needs and preferences. At the time of this ETX Capital review, no other online binary options trading firm can equal this level of customization.
With their in-house technology in place, clients are assured that its platform technology is designed by traders with traders in mind. There are three platforms, accurate charts that are free for all account holders, and selected and relevant trading apps that are compatible with both Android and iOS. The three platforms are represented by spread betting, CFD and binary trading platforms.
The first platform, ETX TraderPro, allows the clients a wide range of choices and tight spreads. Users of this platform are able to access a lot of trading resources and tools, with a considerable amount of chart and graph options. The trader who trades using TraderPro can choose from thousands of markets, global range of indices, Forex pairs, equities, and commodities. This is a great platform for those who want lowest possible spreads, use customizable charts and use trailing stops and alerts.
ETX Binary allows traders to do 60-second trades. This is for traders who prefer short-term contracts with limited risks. This fast-paced trading platform is for those who only want to risk their stake, and not a penny more.
The MetaTrader 4 platform is automated and allows one to trade without the hassle of devices, with expert advice from ETX Capital. This platform is for clients who prefer to trade with experts financial advisors, advanced charts, and who prefer to automate parts of their trading.
Mobile Apps for the binary options trader should not just be an additional feature anymore. It should be an essential part of every web-based investment company. With ETX Capital, traders are assured of a mobile app which is compatible with both Android and iOS (iPad and iPhone devices), and contains a full range of features that are found on the company’s web-based application. It allows clients the convenience and mobility to trade while they are on the move, at real time.
These ETX Capital mobile apps can be downloaded per type of account. There are readily available apps for ETX Capital’s TraderPro and Binary accounts. The apps show an excellent combination of the desktop platform’s best features. Much like the desktop version, the apps could readily access a wide range of financial markets and could easily be switched between preferred trading formats. This evident flexibility offers great convenience for clients.
ETX Capital’s mobile trading apps are able to do the following features: spread bettors are able to open and close trades, check their balances, profit and loss and other portfolio information, create and change orders, set price level alerts, check margin requirements and access all the monitoring tools.
The iPad App, on the other hand, is also very good. Clients are able to customize their screens with multi-pane layouts and they have the drag and drop functionality.
ETX Capital’s trading platform is available in several languages. In 2010, it launched its German- language version. It also has versions in English, French, Spanish, German, Polish, Czech, Greek, Mandarin, Italian, Norwegian, Spanish, Danish, Slovenian and Hungarian.
As for customer service support, it is open for 24 hours from Sunday 11:30 pm to Friday 11:15 pm. They usually respond within a few minutes up to an hour. It supports customers in various languages: English, French, Spanish, German, Italian, Chinese, Greek, Dutch and Romanian. Clients can also place trades over the phone.
Pros & cons
ETX Capital offers customers with more than just an excellent trading platform. Account holders can benefit from free educational products and seminar, market news, daily snapshots, and commentaries. It also allows clients to perform trading over the phone. Accounts are designed to fit every trader – both beginners and veterans. It does not accept US clients. Platform languages are many that it can reach huge number of traders. Minimum deposit is low at $100.
Customer Service By:
Email & Phone
English, French, Spanish, German, Polish, Czech, Greek, Mandarin, Italian, Norwegian, Spanish, Danish, Slovenian and Hungarian
Customer Service Hours:
Email Response Time:
Few minute to an hour
Personal Account Manager:
Customer Care Telephone:
+44 20 7392 1400
Customer Care Email: